Call Recording is becoming increasingly popular in business. Online playback is now an important part of our voice recording solutions. The product offers a complete solution for all types of businesses and services across all industry sectors. With the online playback facility as part of the call recording solution, you can have access to your recordings instantly by a click of a button. Recordings can be retrieved by you using a simple web browser based interface and multi-media PC. You can select a specific file to review using a simple query interface. Details of the selected recordings, such as call duration, CLI and TLI, are then displayed and can be played through the PC by clicking on the appropriate button. Audio from the selected file is streamed from the network to your PC using the Microsoft Windows Media Audio format and can be played using any suitable audio player software. Should you need to store the file for later off-line review, you can easily save the file to the disk on the local machine. Alternatively, you can administer the files online, by either selectively deleting those that aren't required any longer or by leaving them stored on the facility for browsing and review at a later date. Alternatively, the system can automatically delete recordings based on the record reaching a specified age. Features- Instantly available online for playback
- No capital outlay needed
- Flexible storage options
- Centrally managed and administered
- Long term storage options available
- Easy to browse and play
- Download option for storage locally
- File deletion facility
| | Non Geographic Numbers:Call Handling Solutions
For more information on any of these products please call 0845 456 5544 or email us. |
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